PMS Interfaces


A PMS interface is a communication interface with a Property Management System (PMS) that allows the PMS server to send check-in, check-out, and call restriction information to the ComXchange and the ComXchange to send Room status updates and depending on the protocol call charge information.  Interfaces can be connected using a serial cable, a direct IP connection, or in some cases an IP to serial device may be needed.  If the PMS is using a protocol that does not communicate call charges there may be a secondary interface connecting the Call Accounting server to the PMS.  For more information on Call Accounting and Call Accounting PMS Interfaces see the Call Accounting Admin Guide.   You can find some basic information on the ComXchange Interfaces Module here Guest Management  Interfaces  and below are links to more detailed information about the interface protocols and directions about setting up specific interfaces and guidance for troubleshooting interfaces.




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