A Conference Room is a single extension number that users can dial to talk to each other in a conference call. Once a conference is created it is available as a destination on the phone system that calls can be routed to. Below are some of the common options you may want to use for a conference.Navigate to Core Configuration > Conferences
- Click on the + Add Conference button
- Conference Number - Enter the extension number to use to dial the conference room
- Conference Name - Enter a name for the conference
- User / Admin Pins - Enter a pin number for a User or an Admin
- Using a an Admin pin allows the leader wait option to be used by identifying the leader/admin
- Join Message - Add a System Recording to play a message before routing the caller to the conference call
- Leader Wait - Wait until the conference leader/admin enters before allowing others into the conference
- Leader Leave - Remove all callers from the conference when the leader/admin leaves the call
- Talker Optimization - will treat those not talking as being muted to help with background noise
- Music on Hold - choose whether to play music on hold when a caller is waiting to enter the conference or has only one caller
- Music on Hold Class - Choose the Music on hold to use when it is enabled
- Allow Menu - when set to yes an admin or user can press * to mute, unmute, change the volume of the conference, or leave the conference
- Maximum Participants - set a maximum of callers that can be in the conference call
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