Locating ClearlyIP Trunking Credentials

 Navigate to Locating ClearlyIP Trunk Details Wiki

 You will need your SIP Username, SIP Password, and Trunking Servers




Configuring ClearlyIP Trunks on Your Switchvox PBX


 Log into your Switchvox server.


 Navigate to System Setup --> VOIP Providers.


  Under "VOIP Providers" click on the Create SIP Provider button.


 Click on the Provider Information tab and fill out the following information:

 SIP Provider Name: ClearlyIPTrunk1

 Your Account ID: Enter your SIP Username from the ClearlyIP Trunking Store

 Your Password: Enter your SIP Password from the ClearlyIP Trunking Store

 Hostname/IP address:  This should be the first server listed in the ClearlyIP Trunking Store (ex: 1.us-central.clearlyip.com)

 Callback Extension: Should be a default extension on your system as per Switchvox Requirements

 DTMF Mode: RFC4733


 Click on the Peer Settings tab and fill out the following information:

 Host Type: Provider

 Host is a Switchvox PBX: No

 Treat system's users like local users: No

 Apply Incoming Call Rules to Provider: Verify this is set to Yes


 Click on the Caller ID Settings tab and fill out the following information:

 Supports Changing Caller ID: Yes

 Caller-ID method: From Header


 Click on the Connections Settings tab and fill out the following information:

 SIP Port: 5060

 SIP Expiry: 120

 Always Trust this Provider: Yes

 Qualify Host: Yes
Note: You may need to allow and/or forward ports on your Router.  You would need allow and forward UDP 5060 and allow UDP 10000~20000 from the outside of your network to the LAN IP of your PBX.
If you don’t have any remote clients on Dynamic IPs you can (and should) also lock down 5060 to be accepted from only trusted IPs.


 Click on the Call Settings tab and fill out the following information:

 ULAW: Yes


 When done, click the Save SIP Provider button at the bottom of the page to save all your settings.

Note: Setup is not yet complete. You will need to register to at least one more trunk server for redundancy.  Follow the Steps above for each redundant server

 ClearlyIP’s trunking service uses multiple redundant SIP Servers, you will want to register to at least the first 2 servers listed on your ClearlyIP Trunking Dashboard.
(ex: 1.us-central.clearlyip.com and 1.us-eastern.clearlyip.com)

 Inbound calls can come from either server at any time, and you can send outbound calls to either server.

 Once you have set up the primary trunk server by following the steps above, please set up a second trunk to your secondary trunk server.

 Use the same information as before, except name the trunk "ClearlyIPTrunk2" and enter the FQDN for the Secondary Trunk Server as the Hostname under the Provider Information section.

 After you have set up the second trunk, you can continue to the steps below. 

Verifying the Trunks are Registered in the Switchvox GUI

 In the Switchvox GUI, navigate to Server Connection Status


 Verify both of your newly created trunks are registered.

Creating Outgoing Call Rules in Switchvox

 Navigate to Setup Call Routing Outgoing Calls


 Create dial pattern rules.  Make sure any of the routes that you want to use with ClearlyIP are setup to use both of your ClearlyIP trunks, as shown in the next step below.


 Configure your routes to use all of your ClearlyIP trunks.  Set the First ClearlyIP trunk Server listed on your Dashboard as the primary and the others as failovers.

Creating Incoming Call Rules in Switchvox

 Navigate to Setup Call Routing Incoming Calls


 Set up inbound rules for any of the DIDs you have purchased Through ClearlyIP or Plan to Port over. Since calls can be delivered from both trunks, make sure the Incoming Provider rule is set to match Any Provider.

















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