SIP Trunk Setup
We recommend using our SRV record below when setting up 3CX as you can only register a single server with the same username so the only way to have redundancy is to use SRV records as outlined below.
- For US Customers use the SRV of us.clearlyip.com
- For CA Customers use the SRV of ca.clearlyip.com
- In 3CX go to the SIP Trunk menu and create a new SIP Trunk with the Add SIP Trunk button
- Fill in the following fields in the SIP Trunk
- General Tab
- Enter Name for Trunk - Clearly IP
- Registrar/Server/Gateway Hostname or IP - Here you will put in the SRV record from above of us.clearlyip.com or ca.clearlyip.com
- Type of Authentication - Register/Account based
- Authentication ID (aka SIP User ID) - The SIP username from your trunking portal with Clearly IP as shown here.
- Authentication Password - The SIP Password from your trunking portal with Clearly IP as shown here.
- DIDs Tab
- Add each of your DIDs by clicking the "Add Single DID" button.
- Caller ID Tab
- Set a default Caller ID if desired by filling in the "Configure Outbound Caller ID" field.
- Options Tab
- Re-Register Timeout - Set to 120 seconds
- Transport Protocol - Set to TCP
- Codec Priority- G.711 U-law as the first entry.
- Click OK to save changes.
Outbound Routing Setup
Your trunk is now created. You will need to setup an Outbound Rule to utilize the service for outbound calling. For a very simplistic setup, follow the steps below:
- Click on "Outbound Rules" on the left Menu
- Click on "Add"
- Provide a descriptive Rule Name in the "Rule Name" field
- In the "Calls to Numbers with a length of" field, enter 10
- For "Route 1", select the trunk name you created above
- Leave "Strip Digits" at 0
- Add "1" into the "Prepend" field (without the quotes)
- Click "OK" to save.
This will allow any 10 digit number dialed to add a 1 to it (ClearlyIP trunking expects an 11 digit number), and be routed out the trunk created above.
You can add additional rules such as:
- 911
- Numbers with a length of "3"
- No strip digits
- No prepend digits
- 7 digit local numbers
- Numbers with a length of "7"
- No strip digits
- Prepend digits of "1" and your area code, ie: "1920"
- 11 digit numbers (if someone dials a 1 first)
- Numbers with a length of "11"
- No strip digits
- No prepend digits
SMS Setup