Overview:
Voicemail allows you to listen to, delete, and move your voicemail messages to different folders, as well as change your PIN
Voicemails:
When a voicemail is left on your extension, you will see the notification on the top of your screen
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as well as the flashing green envelope on your phone, below the directional arrow keys.
To listen to your voicemails, press that flashing green envelope button on your phone.
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Listen:
- To listen to a message, highlight the message you want to listen to and select the Listen softkey at the bottom of the screen.
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- The message will start playing.
Delete:
- If you wish to delete the message, you can press the Delete softkey at any time while in this menu.
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- It will prompt you to confirm if you wish to delete this message or not.
- To confirm, select Delete again.
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Move Message to Other Folders:
- To move the message from your Inbox to another message folder, while in the Listen menu select the More softkey.
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- This will prompt you to choose which folder you want to move the message to.
- Select the folder you want to move your message to and select the Choose Folder softkey.
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- It will now display in the Message Folder you selected.
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View Other Message Folders:
- To view other message folders, from the main voicemail menu, select the More softkey.
This will show you the Switch Folders and Settings options.
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- Select the Switch Folders softkey to change which message folder you are viewing.
This will list out the Folder options you have to view.
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- Highlight the folder you want to view using the directional keys and select the Choose Folder softkey. This will bring you into your selected folder.
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Settings:
- To get to the Voicemail application’s settings, from the main voicemail app page, select the More softkey, and then the Settings softkey.
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- This will bring you to the settings menu. This is where you can change your PIN to access your voicemails. Press the Select softkey to access this.
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- Use the num-pad to input your new voicemail PIN. Once it shows what you want to use, press the Submit softkey to confirm.
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