ComXchange 17 release notes

Introducing ComXchange v17: The Future of Hospitality Communication is Here

This is a major upgrade from Version 14, bringing a suite of powerful new features that will elevate guest experiences, long term supported operating system to ensure fortified security, and new features to provide administrators with enhanced control over their communication ecosystem.

Key benefits

Modern Operating System Platform

ComXchange 17 replaces CentOS 7 with Ubuntu 22, providing:

Ongoing OS security updates and patches
Long-term platform support
Improved system stability and security

Full CDM Provisioning Integration

ComXchange 17 fully integrates with our cloud-based CDM Portal, delivering:

Cloud provisioning with optional local provisioning support
Access to over 300 SIP endpoint models from leading manufacturers
Automatic access to newly supported devices and firmware packages
Multi-tenant management for simplified deployments across multiple properties

Unified Extensions Management

The updated Extensions module now provides a consolidated view of:

Hotel staff extensions
Guest room extensions
Bulk guest room imports via CSV upload

Enhanced System Tools

Built-in diagnostic and monitoring tools now include:

Ping
Trace Route
DNS Lookup
Packet Capture
Storage monitoring with automated alerting

Advanced Paging & Intercom Features

Enhancements include:

Announcement prepending
Valet mode
Scheduling
Multicast paging support

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