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Backup and Restore


The ComXchange Phone system comes with 2 preconfigured backup jobs that are set to run automatically.  One is a full PBX backup and the other is a backup for the Call Accounting data.  The backups are configured to be stored on the local hard drive as well as a Local USB Storage device.  Other backup targets can be set by customizing the backup job.  The backup is set to run daily and save 7 backups, removing the oldest.

Performing a Backup on Demand

Navigate to Admin > Backup and Restore
  • Click on the triangle Play button for the backup you want to run
  • When the backup is finished close the backup dialogue box
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Create a Config Backup

You can create a backup of the phone system configuration and any audio files that have been added to the phone system.  This will be a very small file to store and can be used to restore a server without any voicemail or call records.
  • Click on the + New Backup button
  • Name - Enter a name for the backup
  • Description - Enter a Description for the backup
  • Drag the Config and System Audio Templates to the Items section
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  • Drag the Local Storage and or the USB Drive to the Storage section
  • Run Automatically - Choose the interval to run the backup if you want to run the backup automatically
  • In the Maintenance Section choose how many or how long you would like to keep the backups

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Restore From a Backup

  • Navigate to Admin > Backup and Restore
  • Click on the Flyout Menu on the right Side
  • Click on restore
  • Click on the Browse tab (or import from a file)
  • Click on the Local Storage or USB in the right side Menu
  • Choose the backup to restore from and press the Go! button
  • Select the items to restore then press the Restore button
  • When the Restore is finished you can close the Restore dialogue box

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