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Polycom 320 330 331 335 call conferencing guide


You can create a conference with other parties using the phone’s local conference feature.

To set up a conference:

  • Call the first party.
  • Note: You can either dial the phone number directly or search for the number in the Contact Directory or Call Lists.
  • Press Conf soft key to create a new call.
  • The active call is placed on hold.
  • Call the second party.
  • When the second party answers, press the Conf soft key again to join all parties in the conference.

To split a conference call:

  • Press the Split soft key to split the conference.
  • Both parties will be on hold.

To set up a conference call using the Join soft key:  

When you are in an active call:

  • If you have one call on hold (on the same line or other line), use to go to the call on hold, then press the Join soft key.
      A conference is created with the active call, the call on hold and yourself.
  • If you have more than one call on hold, use and to switch to the desired call on hold, press the Join soft key.
  • A conference is created with active call, the call on hold and yourself.

To end a conference call:

  • Press the EndCall soft key or hang up.
  • The other parties will continue to be connected.



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