Make sure the network is plugged in to the LAN interface as shown with green circle.

Polycom 450

Polycom VVX500/600

  

Polycom 335

If logging into the device's web page the user name would be: Polycom (this is a capital P). Note: to setup auto provisioning you normally have to do this from the phone's keypad.  

The default administrative password is 456

Add phone to PBX  
The first thing needed is to add the device to the PBX service.  This will allow the phone to configure automatically.  Please see the VoIP PBX Admin Manual for instructions on adding a device on a PBX.

How to find the phone's IP address

1. On your phone select the "Menu" key or soft-key
2. Press down arrow until you see 'Status' and select it
3. Press down arrow until you see 'Network' and select it
4. Select "TCP/IP Parameters"
5. You should now see the IP address on the display

How to reset the phone to Factory Default Settings  

Unless you are sure that your phone has never been setup on another provider, you should always strive for a clean slate.  

1. On your phone, select the "Menu" key or soft-key
2. Settings>Advanced>Admin Settings>Reset to Default>Reset Local Config
3. "Yes" to confirm

  
How to configure your phone for Auto Provisioning

1. On your phone select the "Menu" key or soft-key
2. Settings>Advanced>Admin Settings>Network Configuration
3. Set DHCP Menu>set Boot Server to "Static" (you may need to push the right arrow key to scroll through the options)
4. Set DHCP Menu>set BootSrv Type to "String" (you may need to push the right arrow key to scroll through the options)
5. Set Server Menu>Set the Server Type to "HTTP" (you may need to push the right arrow key to scroll through the options)
6. Set Server Menu> Set the Server Address to "vernon.siptalk.com" (For "." is press the "*" key)
7. Set Server Menu> Set the Tag SN to UA to Enable
8. Save Configuration - The phone should now reboot
9. Please test to make sure the phone can make an outbound and inbound call with audio flowing in both directions.